Resources

How To Select A Collection Agency stands out as the most comprehensive guide available. Unlike typical one-page articles with limited considerations, this extensive 15-page guide offers detailed commentary and actionable advice to help you determine the best type of agency for your needs and evaluate potential candidates. It also includes a downloadable checklist.

Why You Should Hire A Collection Agency provides historical statistics on average collectability based on the age of outstanding debt. Additionally, there are several articles from Commercial Collection Agency discussing various reasons for hiring a collection agency, some initially published in leading credit and collection publications.

The Referral List for 100+ Other Resources offers information on organizations providing valuable services for credit management, collection agencies, and debt collection professionals.

Should You Sue Your Customer? delves into the use of debt collection attorneys for collection litigation. It features a graphic outlining factors to consider in evaluating the potential return on investment from litigation and whether to proceed based on the analysis. Two videos and transcripts describing the collection litigation process and judgment collection are also available.

Preventing Credit Fraud teaches how to identify likely fraud using six free online resources, helping companies prevent substantial losses through simple procedures.

Advice For In-House Credit and Collections Departments covers over 25 topics to aid credit department professionals in addressing common issues. It offers advice on enhancing internal operations, strategic planning, ethics, maximizing collection productivity, and fostering internal customer satisfaction.

The Frequently Asked Questions section addresses common queries received from potential clients discussing their situations and our services.

Educational Programs provides a list and brief overview of nearly a dozen programs conducted by the Commercial Collection Agency for Credit Management Groups sponsored by Riemer Reporting Service, NACM, D&B, and other gatherings of financial professionals. Interested groups can contact us to arrange presentations on these topics at their credit group meetings.

Debt Collector Job Descriptions offers advice on crafting job descriptions for debt collectors handling past-due invoices, including 40 sample descriptions across four categories of debt collection.

Business Bankruptcy Statistics offers an alternative analysis of business bankruptcy statistics, shedding light on bankruptcy risks in states where you conduct business.

Warning Signs of Business Collection Problems helps identify red flags indicating financial trouble in customers. This information is vital for sales or service teams, not just finance or credit teams, as spotting problems early is crucial.